Continuous service improvement drives ITS. It motivates what we do and helps us fine-tune how we do it. 

After the first year of ITS’ official teleworking program, the project team surveyed ITS staff. As expected, your feedback validated what was working and informed us of improvements to make. More than anything, your feedback reminded us that we all are a team sharing a new experience.

Many of us are curious about what our coworkers are experiencing. Here is what you told us…